Returns & Exchanges
The Dangerfield Online store is happy to offer customers a return or an exchange for items purchased online. Returns or exchanges are accepted on goods within 14 days from the date of purchase. Items must be in original condition and all tags must remain in place.
If you wish to return or exchange your item/s please choose from the two options below.
Please note there is no return on sale items, however we are happy to exchange sale items.
Return by Post
All deliveries will come with an Online Store Returns Form. This must be completed and sent back with your return, along with your receipt to:
Dangerfield Online Returns/Exchanges
61 Church Street
Once the item/s have been received and reviewed, you will either receive your new items (for exchange), or a refund for the cost of the purchase (excluding original shipping cost). Refunds will be issued directly to the credit card used for the purchase. Email notification will be sent once the return has been processed.
Please note the online boutique can only exchange items for a different colour or size. If you wish to exchange you item/s for a different style, we recommend you visit one of our beautiful boutiques.
Return to Store
Dangerfield Online is happy to exchange online purchases for 'change of mind' reasons at any boutique within 14 days of purchase. The online purchase receipt as well as the purchase credit card are required when making an exchange. Please note that Dangerfield Online boutiques can only exchange items purchased online. Boutiques are unable to issue refunds. These can only be processed by the online store.
If your item is faulty please contact us on (03) 8420 0331 or email us at firstname.lastname@example.org and we will send an express post satchel for you to return the faulty item. Once the item has been received we will happily issue you with a full refund.
No refunds on any items purchased with Buy 2, Get 3rd Free promotion
Customers are entitled to exchange items paid for (not free item)
Customers are entitled to online credits for items paid for (not free item)
110% online credits
*No 110% online credits on any items purchased with Buy2, get 3rd free promotion
If an item is out of stock, customers are entitled to exchange for something equal or lesser value. No refunds